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FAQs - Frequently Asked Questions

What do home visiting volunteers do - Being A Volunteer - Referrers' Page - Volunteer Course - How to become a volunteer - What happens after I enquire - Site Map


By visiting families at home, volunteers are able to establish a trusting relationship, through which they can work with families, building up the parents’ self-confidence and ability to cope. This helps families to use community facilities and resources, and to enjoy and have renewed interest in their children.


Some parents who have had Home-Start support choose to become Home-Start volunteers themselves.


Course of preparation

The meticulous selection, recruitment, preparation and support of home-visiting volunteers, lies at the heart of Home-Start’’s quality service to families. Our volunteers are committed and competent, ensuring continuity of visiting and long term care to families.

All volunteers are parents themselves, are Police and Social Services checked and undergo an intensive training course.


Example Programme

Day One: Introduction to Home-Start
Day Two: The Home-Start Relationship
Day Three: Family Life
Day Four: Values and Attitudes
Day Five: The Importance of Play
Day Six: Home-Visiting and Confidentiality
Day Seven: Child Safety
Day Eight: Volunteer Support

These courses are supported by professionals from the Health Services, Voluntary Sector and Social Services


Thoughts from a Home-Start Volunteer

...Shortly after coming to live in Congleton I read that Home-Start was setting up here and was delighted to be accepted as one of its first volunteers.


Home-Start’s aims are very simple really— to give families with small children some help when they may need it most of all. An extra pair of hands, a capable shoulder to take on a little of the burden when the going is tough, a friendly ear.

That’s what Home-Start volunteers are and do. But these are not my words...


The personal experience is the contact with “my” families; holding little hands and washing little faces, making a cuppa and chatting, going out for a walk when there are puddles to be splashed in when I would probably otherwise have stayed at home. I am pleased to be using the knowledge from bringing up my own children and I really enjoy sharing it from the perspective of years negotiated fairly successfully.


A few hours a week brings friendship, fun and a feeling of time well spent. What are you waiting for?